Have Them at Hello! Presenting Effectively to Your Patients
Throw out those scripts! In this presentation, Katherine Eitel, one of the nation's leading experts in patient communications, will show you how to polish your phone and presentation skills and still be YOU! Improve your results and value to the practice with four simple yet innovative steps that will increase your productivity tomorrow with new patient phone calls, new patient visits, confirmation and reactivation phone calls. Learn how to tap into your own instinctive greatness and be better than ever!
Don't Market Your Practice... until you and your team have taken this course! If you promote your practice in any media (ie, direct mail, online, radio, or an internal PR campaign with social media) this course will dramatically improve your success in converting more calls to appointments.
Improve success with:
- Price shoppers
- Insurance-driven patients
- "Cleaning only" patients
- Pending treatment & hygiene reminder calls
- Confirmation calls
Customize your own information intake form
Preheat patients for cosmetic treatment
Increase confidence in the practice and have patients saying "WOW!"
Katherine Eitel is the creator of The Lioness Principle, a unique and powerful leadership concept for dental and healthcare practices, and progressive individuals looking to access their full potential. An inspirational keynote speaker, workshop leader, corporate trainer, and personal performance coach, she specializes in extraordinary leadership and high-level communication skills and is known for her interactive and high-energy connections with audiences and clients. Katherine helps businesses and individuals discard their old, tired scripts and access instinctive greatness to improve personal performance, employee development skills, telephone technique, marketing and sales results, speaking and training skills, and customer service.
Winner of the coveted "Spotlight-on-Speaking" award; contributor to most major industry publications as well as the new book, Powerful Practice. Her Transformational Trainer's Workshops and Lion Camp Team Leadership Retreats facilitated, in part, at the San Diego Wild Animal Park are annual sell-outs.
President of the Academy of Dental Management Consultants (2007-2008), Speaking Consulting Network Board Member, and active member of the National Speaker's Association.